The Power of Service

We celebrate Customer Service Week each year because customer service is central to our mission — delivering quality water and service to our customers.

To show our appreciation, we will…

Birmingham Water Works Receives GFOA Award for Budget Preparation

For the second year in a row, Birmingham Water Works has earned a coveted honor for the quality of its budget preparation.

The Government Finance Officers Association (GFOA) presented the…

Birmingham Water Works Adds Bill Payment Via PayPal

It’s now easier than ever before for Birmingham Water Works customers to pay their water bills.

In August, Birmingham Water Works expanded available payment options to include the…

Virtual School Program Contest Winners Revealed

As part of the 2021 virtual School Program, fifth-grade students in our service area were encouraged to send in a poster, video, or essay about why water is Essential to Life.
More than 30…

New Faces Join the Board

With board terms expiring in 2020, the Birmingham Water Works Board has a new makeup for 2021 and beyond.

The nine-member board is composed of four appointees from the Birmingham City…

A Look Ahead to 2021

As we begin a new year, General Manager Michael Johnson shares his outlook for Birmingham Water Works and the priorities for the utility in 2021.

Provide Quality Drinking Water: “We…

BWWB Approves Operating & Maintenance and Capital Budgets with No Rate Increase for 2021

On Nov. 19, the Birmingham Water Works Board approved an Operating & Maintenance (O&M) Budget of $108,335,378 and a Capital Budget of $81,484,428 for Fiscal Year 2021. The approval comes…