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    ATTENTION: CUSTOMERS

    Important Information About Potential Delays in Paper Bill Delivery

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    Pandemic Relief Programs

    Act now. Don't wait. Funding is limited.

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    ONLINE BILL PAY IS SIMPLE AND SECURE

    Manage your account or make a guest payment via our online customer portal

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    WHAT IS SAFE WATER?

    THE 2021 BWWB CONSUMER CONFIDENCE REPORT HAS BEEN RELEASED

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    Quench Your Thirst

    Clean Drinking Water That Tastes Great

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OUTAGES

NEWSROOM

Community

The Power of Service

We celebrate Customer Service Week each year because customer service is central to our mission…

Business

Birmingham Water Works Receives GFOA Award for Budget Preparation

For the second year in a row, Birmingham Water Works has earned a coveted honor for the quality…

Business

Birmingham Water Works Adds Bill Payment Via PayPal

It’s now easier than ever before for Birmingham Water Works customers to pay their water bills.…

EVENTS

  • 33.52525, -86.784265

    Administration Office
    3600 1st Ave N
    Birmingham, AL 35222

    Email: callcenter@bwwb.org
    Call: (205) 244-4000
  • 33.524651, -86.785391

    Customer Service and Payment Center
    101 35th Street North
    Birmingham, AL 35222

    Email: callcenter@bwwb.org
    Call: (205) 244-4000