Sewer rates are set and determined by your sewer provider, Jefferson County Office of Sewer Services, Hoover Sewer Services, Southwest Water Company or Alabama Utility Services, LLC. The Birmingham Water Works does not provide sewer services and serves only as a collecting agent for these systems.  

The BWWB Full Rate Disclosure   includes rates for Jefferson County, Hoover, Southwest Water Company and Phoenix Water Sewer Authorities.

For questions regarding the sewer portion of the bill or sewer rates, please call the appropriate sewer provider:

Birmingham Water Works does not provide sewer services, however we do bill for sewer service for Jefferson County Environmental ServicesCity of Hoover Sewer ServicesSouthwest Water Utility CompanyCity of Moody Governmental Utility Services Corporation, and Phoenix Water Resources LLC.
Although it is more efficient and cost effective for Birmingham Water Works to bill for and collect payment for these sewer service providers, it can be confusing for customers to know who to call if they have a problem.

For questions regarding the sewer service portion of your bill, or for any sewer service problem, please call your sewer service provider:

Jefferson County Environmental Services
205-325-5390

City of Hoover Sewer Services
205-444-7529

Southwest Water Utility Company
205-987-8352

City of Moody Governmental Utility Services Corporation
205-640-5121

Phoenix Water Resources LLC
334-875-7007