Help beyond the Hurricane During the Pandemic  September 2020

BWW Assists Utility along the Gulf after Thousands Were Left without Water Following Hurricane Sally

 

Putnam Filter Plant Receives Directors Award from Partnership for Safe Water  September 2020

 

LAKE PURDY - FISH & BOAT

Limited Reopening Set for May 9th Boat Rentals by Reservation Only

  • Boat rentals will be paid reservations.  The reservation phone line (205) 991-9107 will be open from 9 AM to 5PM Starting May 6th every day but Monday.  Boat Rentals will start on Saturday, May 9th and reservations can be made for the same day of desired rental or for up to two weeks in advance. 

  • Phone reservations will require payment by credit or debit card at the time of the reservation.  Rain checks for a future rental will be issued for bad weather or, with 24 hours prior notice, for change of plans.     

  • Reservations for 3 or 6 hour time slots starting at 6AM, 9:30AM, 1PM, or 4:30PM.  No night rentals. Latest boat rental due in at 7:30 PM 

  • Boat capacity will be reduced to 8 people for the largest pontoons and 4 people for the smaller pontoons.  Pontoon occupancy will be restricted to single families or parties traveling together to the Boat Landing.  

These are some additional procedures we have instituted to maintain safe operations for our customers and staff. 

  • We will limit the number of people in the bait store to a maximum of 8 people.   

  • Spacing for check out will be marked on the floor to maintain 6 feet of separation. 

  • All life jacket and paddles will be disinfected before and after each rental.  

  • All Boats will be disinfected before and after each rental. 

  • Our staff will wear mask and gloves and will maintain social distancing when instructing customers on safe boat and motor operations.  

  • Lake Purdy staff has always taken pride in providing assistance to our boat rental customers.  However, for this limited reopening, our staff will not be allowed to handle or load customers equipment onto the boats.  At the end of the boat rental, customers are required to return life jackets and paddles to designated containers for disinfecting.  This will help protect our staff who have previously assisted customers with these tasks. 

  • Customers requiring help to load and unload rental boats will need to bring a family member to provide this assistance. 

  • We ask that all store purchases for tackle, bait and food be paid by credit or debit card.  No convenience fees will be charged for card purchases. 

 

PRESS RELEASE

Birmingham Water Works Board Temporarily Closes Payment Center Lobby & Main Office
● Lobby Closed from March 17 until April 6
● Drive-Through Will Remain Open
BIRMINGHAM, ALABAMA — MARCH 16, 2020 — In the interest of the safety of our customers and employees and in accordance with guidelines set forth by the Centers for Disease Control, Birmingham Water Works Board (BWWB) is modifying normal operations of its Payment Center and Main Office to help slow the coronavirus (COVID-19) outbreak.
Starting Tuesday, March 17th, BWWB will close the lobby of its Payment Center and Main Administrative Building, with normal hours resuming April 6th.
During this time, BWWB will continue to accept in-person bill payments via the drive-thru and encourages customers to consider submitting payments via phone or web: https://www.bwwb.org/paymybill.
Leaks can also be reported online at: http://bwwb.org/reportaproblem. As announced last week, the BWWB has also suspended disconnections on delinquent bills to ensure that customers can practice good hygiene.

 

 

PRESS RELEASE 

Birmingham Water Works to Halt Service Disconnections due to Coronavirus

Preventative measure against spreading the virus goes into effect immediately

BIRMINGHAM, Ala. (March 11, 2020)- Effective immediately, Birmingham Water Works (BWW) is temporarily suspending collections on delinquent accounts to ensure all customers have access to clean water during the pandemic of the Coronavirus disease (COVID-19), until further notice. The Centers for Disease Control (CDC) along with several medical professionals are urging the public to take precautions to help prevent the spread of the virus, which includes proper hygiene practices.

“We’re being told that one of the main preventive measures we need to take right now is constant hand washing,” says BWW Spokesperson Rick Jackson. “We do not want any of our customers or those visiting the area to feel uneasy about being properly prepared when it comes to safeguarding their families due to the fact that they can’t afford to pay their water bill at the moment.”

The utility is joining the efforts of other government agencies and municipalities across the nation, including the City of Birmingham which makes up approximately 44 percent of the total customer accounts with majority living at or below poverty level. “We appreciate the stance Birmingham Mayor Randall Woodfin has already taken on this matter, and we’d like to be good stewards of the community by bringing some relief to thousands of people during this time,” says BWW General Manager Michael Johnson.

Although collections are temporarily suspended, customers are still responsible for the consumption used over time and are urged to continue making payments on their account.

Birmingham Water Works officials would also like to ensure the public that there is currently no threat of Coronavirus disease contamination in the water supply.